I believe the problem with the comments is resolved now. Please let me know if you continue to have problems and thanks for your patience!

Hi Brent,



I tried to install PeopleSoft CRM 8.9 with Peopletools 8.46 with all the servers on different machines with windows 2000 Server as the OS.I created the database manaully. I am able to login through 2-tier and 3-tier.But when i try loggin in through PIA (4-Tier) it gives me an error "Authorization Error- Contact your Secutiry Administrator".



Please Help



Regards,

Devesh.

Hi Brent,

I have around 12 test/uat instances running and 4 production, most of the test instances are used by minimal users. Also we need a instance to run only long/huge queries. In all these scenario's how best should i configure my prcs/appserv. Also, if i do not have process monitor configured. Is there any other way i can check the performance. Also any changes which you recommend and will optimize the performance of my web/app/database ??


Regards

RDXHHH

That's a lot of environments! I'd expect each app server/process scheduler to take at least 1GB even if you make a small configuration. Make sure you have plenty of memory on your servers.

Without getting into the details, I wouldn't worry about starting PSQRYSRV services except on the query server, and I wouldn't worry much about the optional app server services you can start on environments that don't have many users. With 4 production environments I could see multiple app servers for redundancy.

Performance Monitor isn't a bad way to go, but be prepared after you get it all working to write some queries and reports to make it useful for you. The last time I checked it wasn't too friendly out of the box.

But when I want to monitor performance, I generally do it the old fashioned way with scripts that log stats every few minutes. UNIX SAR (or VMSTAT) is a place to start. You might write some scripts to poll your app servers to gather stats on user counts and/or transactions. Weblogic has a nice console that shows thread counts and Java heap usage. Your DBA probably knows how to gather information about waits, SGA, and whatever else DBA's like to look at before they tell you there's nothing wrong with the database.

But montioring the servers won't necessarily tell you what the user is experiencing. Performance monitor is great, but for a quick and dirty solution download BadBoy from badboy.com.au and set up a script to crawl your site on a regular basis. It'll capture timings that you can look at to gage how the user might be faring.

Good luck!

Hi Brent,

Thanks for the reply!!

1. I always wonder what info and help i can get from weblogic console and how could i navigate to thread counts and Java heap usage , could you please help me with that. Also if there is any solution id on customer connection regarding the same.

2. Any scripts which I can modify and use to monitor performance ???

3. I have installed badboy now what further ??

4. Will configuring Performance monitor on my Production help me ??

Regards

RDXHHH

Hi,

Peoplesoft installation..
After creating the database manually on window xp I am not able to see the HRMS navigation in 2-Tier through GO menu in application designer. Can anyone help me to resolve this.

Thanks
Baba

1) Weblogic console: There's a good chance it's already running. If I remember right, you can figure out what the port is from your config.xml file. Then enter the server name, the port number. If it asks for a password, I'm thinking it's like administrator/password. operator/password works too.
2) I have a pretty cool script that gets user counts and activity from the app server. But it's at work and I'm at home. I'll try to remember to post it here when I get a minute. I wrote an article about performance testing a while back. It's at http://www.erpassociates.com/peoplesoft-corner-weblog/peopletools/testing-peoplesoft-performance.html.
3) Badboy rocks (at least it's worth way more than you'll pay for it). I'm in the middle of a performance testing effort with everything scripted in BadBoy. But it'll have to be the topic of a future blog article. There's just too much to cover.
4) I like performance monitor and I think it'd be a good idea. It'll give you great info about what's slow so you can be proactive, and when users call and say the system was slow around lunch time, you can drill into what specific pieces were slow and tune them. It's nothing to take on lightly though -- it requires a separate database/app server/web server, and you'll have to configure all of your other environments to use it.

Dude, where have you been?! The Go menu hasn't been used since version 8.0. All you'll see under it now is definition security, query manager, and maybe a couple of other items. You won't get any application access through the windows client anymore.

But the good news is that it sounds like you installed it correctly!

Thanks!!
I will appreciate if you provide me with the script...
Also looking forward for an article regarding using badboy!!!

Regards

RDXHHH

Hi,

I have setup Password control recently, i hve a list of users which needs to be exempted from passwrd control, however whn i update LASTPSWDCHANGE field of these users to future data i.e 2040/2080 just after updating the field im unable to login with the user in PIA... "bea.jolt.ServiceException: TPESVCERR - server error while handling request"

Regards

RDXHHH

I do that all the time in PeopleTools 8.48.08 without any problems. The only thing I can think of is maybe it's an app server cache issue. You might try clearing cache or changing something on the user profile and re-saving it.

Hi Brent Martin
I have installed process shcedular on windows2003 . Peopletolls 8.47/crystal 9 .When I run a sample crystal
report ,it gets errored out . here is the message log . TO me looks like permission issue

Process Request shows status of 'INITIATED' or 'PROCESSING' but no longer running
10 5:17:53PM Report Repository URL is: http s://he1unx140.fhlmc.com:11051/ SchedulerTransfer/HDMO89 (63,6
10 5:17:54PM Error getting list of files in directory. (63,91)

Any help will be appreciated

Sounds like you have two problems going on. Initiated or Processing but no longer running means that Crystal ended but the process scheduler didn't expect it. It probably bombed out for one reason or another.

You should be able to find the log files under %PS_HOME%/appserv/prcs//log_output.

Unfortunately distribution manager wasn't able to post the log files to the report repository because of another issue -- possibly with your web server. You might try to get just HTTP file transfer working before you try https.

Hi Brent,

I would want to know do peoplesoft has an option like SAP to do the following if yes,kindly let me know how??

1. Lock mass users
2. Log Off or Sign Off users
3. Can a PSDBA send system messages to all the users accessing PIA
4. Sending system message to an individual user

Also, kindly provide me with the script to check users currently logged in app server
and how to check usrs active in webserver

Thanks and REgards
RDXHHH

1. Lock mass users - Try this: Update psoprdefn set acctlock = 1 where (whatever you like here)

2. Log Off or Sign Off users - No easy way to do this for specific users that I know of. Bouncing the web server(s) will log everybody off.

3. Can a PSDBA send system messages to all the users accessing PIA. Nope. Not out of the box anyway. You could do some things with the portal or signin page to make messages appear.

4. Sending system message to an individual user. Look up their e-mail address and send them an e-mail message.

Hi Brent,
I have been facing this issue since 10 days now, all of my PSNT's,PSUNX's reports remain in Posting Status until i bounce the process scheduler the report node is set through http logged cases and tried mostly all solution id's in cust connect
The reports does not post physically until the status in PIA is set to posted
My report repository is on PSNT and not on Webserver
Any manual test which can check http transfer from PSNT ---> WEbserver --->> Reportrepository ???
Reports gets successfully posted after bounce PSNT's/Psunx's

Regards

RDXHHH

Since this discussion thread is more of a Q&A place, I moved my response to your question to the PeopleSoft Corner Forum at http://www.erpassociates.com/component/option,com_fireboard/Itemid,32/func,showcat/catid,2/. Let's start using the forum instead of this thread since it'll be a more visible place for users who might have similar problems to find things.

Thanks,
Brent

HI,
Facing critical issues in Production PIA page. From last 2-3 months the PIA page is very slow, when we bounce the Webserver it then connects OK for some time, but after few hours it becomes slow again.These days loging into PIA is also taking lot of time.
Dont know whats happening to our systems.Production is down since 2 days. Please please help me out...
Tools version is PT845, HRMS88 Oracle 9.2 and all are on windows 2000 edition. We dont have load balance for webserver, but have for App server.

I moved this comment to the forum at http://www.erpassociates.com/component/option,com_fireboard/Itemid,32/func,view/catid,2/id,144/#144 and will respond there.

The users are getting this error at any time even though they are using only one window,can some one tells me the solution for resolving that,i will be thankful.

Hi brent,

I'm having issue with my performance monitor setup. As i was trying to set the integration broker, when i tried to load, i'm getting this error

Java exception thrown: java.net.UnknownHostException: makpitsun005.makintosh.makonline.com

followed by this error below.


Integration Gateway: General Connection Failed (158,10836)

This error is thrown when there is no valid response.
Possible errors include:

Bad gateway URL
Sync Service Timeout set and Service actually timed out.
Java exception thrown - Check Application Server for possible Java exception.

please help..